Privacy policy

1. Controller and contact details

The controller is All Day IT Aleksander Dzieńdziura, ul. Północna 19, 64-530 Kopanina, Poland, NIP 7872151506, REGON 541806336. You can contact the controller at kontakt@alldayit.pl, by telephone at +48 530 875 018 or by post at the address above.

2. Legal grounds

Personal data is processed in accordance with applicable law, including the GDPR and Polish data protection, electronic services and telecommunications regulations.

• Article 6(1)(b) GDPR: steps requested before entering into a contract and performance of a contract.
• Article 6(1)(c) GDPR: compliance with legal obligations.
• Article 6(1)(f) GDPR: legitimate interests, including B2B communication, service security and the establishment or defence of claims.
• Article 6(1)(a) GDPR: consent where it is required.

3. Contact forms and business communication

When you use a contact form, request a quotation, send an email or call us, we may process your name or company name, email address, telephone number, message and other information you provide voluntarily. We use this data to answer the enquiry, prepare an offer, discuss a project and take steps before entering into a contract.

4. Contracts and customer service

If a contract is concluded, we process identification, contact, billing and project-related data to perform the contract, provide support, maintain accounting records and establish or defend claims.

5. Direct marketing

Contact details may be used for direct marketing of All Day IT services where permitted by law. Where consent is required, marketing communication is based on prior consent and can be withdrawn at any time.

6. AI assistants and communication tools

If a chatbot or voice assistant is made available, it may process message content, call transcripts, contact details and information about the requested service. This data is used to conduct the conversation, arrange follow-up contact, prepare an offer and improve the quality of the communication flow. External technology providers may act as processors under appropriate agreements.

7. Cookies, analytics and server logs

Cookies

The website may use cookies required for operation, preference storage, statistics and marketing. You can manage preferences through the consent interface or browser settings.

Analytics and marketing tools

Analytics, advertising pixels and tag-management systems may collect anonymised or pseudonymised information such as visited pages, visit duration, device type and conversion events.

Server logs

Connections to the website may be recorded in server logs containing an IP address, date, time, browser and operating-system information. Logs are used for security, stability and statistics.

8. Recipients and international transfers

Data may be shared with hosting and IT providers, email and CRM services, accountants, legal advisers, analytics and marketing providers, communication providers and other processors supporting the controller. Data may also be disclosed to public authorities where required by law.

We aim to process data within the European Economic Area. If a provider transfers data outside the EEA, the transfer will rely on mechanisms permitted by the GDPR, such as an adequacy decision or Standard Contractual Clauses.

9. Retention

Data is retained for the time required to handle an enquiry, perform a contract, comply with accounting and tax obligations, establish or defend claims, or conduct marketing until an objection or withdrawal of consent. Technical and analytics data is retained only for the period necessary for the stated purpose.

10. Your rights

You may request access, rectification, erasure, restriction, data portability or object to processing, including direct marketing. Where processing is based on consent, you may withdraw it at any time. You may also lodge a complaint with the President of the Polish Personal Data Protection Office.

11. Voluntary provision and security

Providing data is voluntary but may be necessary to receive an answer, quotation or service. Data required by law, for example for an invoice, must be provided when applicable. We use organisational and technical measures including access controls, infrastructure protection, selected encryption and software updates to protect personal data.

12. Policy updates

This policy may be updated when legal requirements, technologies or website functionality change. The current version is always available on this page. Effective date: 18 November 2025.